Tuesday Feb 13, 2024
Mastering Business Tech and Embracing Change
Special Guest Bob Cotton https://robertcotton.coach
Welcome to Podcast Profits Unleashed! In this episode, Karen Roberts has a conversation with Bob Cotton, a seasoned business coach specializing in technology integration. They explore challenges, solutions, and future tech trends.
Bob shares his tech journey, starting accidentally through a logistics job, developing a passion for problem-solving and helping businesses leverage technology.
The overwhelming nature of today's tech is discussed, addressing disparate customer experiences and challenges businesses face with tech options.
Bob's method involves understanding clients' goals, fostering open communication, and helping them make informed decisions.
Efficiency and time-saving potential through technology are explored, emphasizing the need to uncover possibilities for effective tech leverage.
The promises of technology for businesses, like increased efficiency and enhanced customer experience, are highlighted. Bob stresses realistic expectations and understanding capabilities.
Barriers to tech adoption, including lack of confidence, clarity, and hesitation, are identified. Bob addresses pressures hindering businesses from embracing technology.
Getting started with tech involves focusing on areas like people management and customer experience, starting with proven, low-cost solutions.
Communication gaps between tech companies and customers are addressed, emphasizing the human aspect. Vendors are encouraged to adjust their approach, and customers should explore existing tech potential.
Bob's coaching empowers businesses to make informed decisions and unleash tech's full potential. Connect with Bob at https://robertcotton.coach
Tune in next week for another insightful episode of Podcast Profits Unleashed with Karen Roberts! Don't miss valuable tips and conversations to elevate your podcasting journey. Until then, happy podcasting!
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